Privacy Policy
This Privacy Policy outlines how Noor Marine Cargo -- Shipping Line ("Company", "we", "our", or "us") collects, uses, discloses, and safeguards your personal data when you access or use our services. By using our services, you consent to the terms described in this policy and agree to the collection and handling of your personal information as outlined below.
Interpretation and Definitions
Interpretation
Terms capitalized in this Privacy Policy carry specific meanings as defined below. These definitions apply whether the terms are used in singular or plural form.
Definitions
- Account: A personalized account created to access and use our services.
- Affiliate: Any entity under common ownership or control with us, directly or indirectly, owning 50% or more of the voting securities.
- Application: Refers to any software provided by Noor Marine Cargo -- Shipping Line to facilitate its services.
- Company: Noor Marine Cargo -- Shipping Line, the data controller responsible for handling your personal data.
- Country: United Arab Emirates
- Device: Any internet-enabled hardware, including computers, smartphones, or tablets, used to access our service.
- Personal Data: Any data relating to an identified or identifiable person.
- Service: The logistics and shipping services provided by Noor Marine Cargo -- Shipping Line.
- Service Provider: Third-party vendors or partners that perform services on our behalf, such as analytics, communication, or support.
- Usage Data: Automatically collected information about how our services are accessed and used.
- You: The individual or entity accessing or using our services.
Information We Collect
Personal Information
We may request the following personal data from you while using our service:
- Full name
- Email address
- Contact number
Usage Data
We automatically collect certain data when you interact with our platform, including:
- IP address
- Browser type and version
- Pages visited
- Date and time of access
- Device identifiers and diagnostics
When accessing the service via mobile, we may also collect your device model, operating system, mobile browser type, and related identifiers.
Use of Collected Data
We use your personal information to:
- Provide and maintain our shipping services
- Create and manage your account
- Fulfill contractual obligations
- Communicate with you regarding updates, offers, or service-related alerts
- Analyze user behavior to enhance our platform and offerings
- Handle inquiries or support requests
- Manage business transitions such as mergers or acquisitions
- Comply with legal obligations and enforce our policies
Sharing Your Information
Your personal data may be shared under the following conditions:
- With Service Providers: For processing, analytics, communication, and support purposes.
- In Business Transfers: During business restructuring, sales, or mergers.
- With Affiliates: For internal operational purposes, under strict privacy terms.
- With Partners: For promotional campaigns or bundled service offerings.
- With the Public: If you post or share information in public forums.
- With Your Consent: For any other purposes you explicitly authorize.
Data Retention
Your information is retained for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal or regulatory requirements
- Resolve disputes or enforce legal agreements
Usage data may be retained longer for internal analysis or security enhancements.
Cross-Border Data Transfers
Your data may be processed outside your region where data protection laws may differ. We implement necessary safeguards to ensure that your data remains protected, in accordance with this policy.
Your Rights
You have the right to:
- Access and review your personal data
- Update or correct inaccurate information
- Request deletion of your data, unless retention is required by law
You can make changes by logging into your account or by contacting us directly.
Disclosure in Special Cases
We may disclose your information:
- If required by law or government authorities
- To protect our legal rights or property
- To investigate misuse, fraud, or threats to public safety
Data Security
We follow industry standards to safeguard your personal data, but no method of online transmission or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you become aware of any child providing us with personal data, please contact us so we can delete the information.
External Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We advise reviewing their privacy policies separately.
Updates to This Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. For significant changes, we may notify you via email or through our platform.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:
Email: [email protected]
